Mobile App

Privacy Policy

Last updated: May 1, 2025

We respect your privacy and take it very seriously. This Privacy Policy explains how KerneLinks (Pty) Ltd collects, uses, and protects your personal information when you use the Kernections mobile app. We comply with the laws governing privacy and data protection in South Africa. By using the app, you consent to the practices described here.

Information We Collect

Personal Information

Information you voluntarily provide when using the app:

  • Contact information (name, gender, personal links)
  • Profile information (occupation, industry, skills, interests)
  • Event-related information
  • Location data (when opted-in)
  • Communication data
  • Security information (public encryption keys)

Automatically Collected Information

  • Device information (IP address, device type, operating system)
  • Usage data (app usage statistics and logs)
  • Location data (country code and general location)
  • Analytics data (app performance metrics)

Message Privacy and Retention

  • All chat messages are end-to-end encrypted
  • Messages automatically expire after 30 days
  • We cannot recover expired messages
  • Basic metadata may be retained for functionality

How We Use Your Information

  • To provide and improve our mobile app services
  • To enable event discovery and networking features
  • To facilitate secure communication between users
  • To personalise your experience
  • To send relevant updates and notifications
  • To analyse usage patterns and improve functionality
  • To comply with legal obligations

Data Sharing

We may share your information with:

  • Service providers (bound by confidentiality agreements)
  • Event organisers (anonymised data only)
  • Business partners (in case of mergers or acquisitions)
  • Legal authorities (when required by law)

Data Security

We implement appropriate security measures including:

  • End-to-end encryption for messages
  • Secure data storage practices
  • Regular security audits
  • Access controls and authorisation

Your Rights Under POPIA

You have the right to:

  • Access your personal data
  • Request corrections to inaccurate data
  • Request deletion of your data
  • Object to certain processing activities
  • Withdraw consent at any time

Children's Privacy

Our mobile app is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this policy regularly to stay informed.

Contact Us

For any questions about this Privacy Policy:

info@kernelinks.com

By using our mobile app, you acknowledge that you have read and understood this Privacy Policy.